Is it safe to talk about your personal problems with an AI? What Sam Altman said and what you need to know

Not long ago, Sam Altman, CEO of OpenAI, mentioned in an interview something that has sparked a lot of conversation: more and more people are using ChatGPT to talk about the most intimate and personal aspects of their lives. Many see it as a confidant, an improvised therapist, or even a life coach.

It’s easy to see why. Artificial intelligence is available 24/7, responds instantly, and doesn’t judge. However, Altman gave a very clear warning: ChatGPT is not designed to provide professional therapy nor to handle confidential information within a legal protection framework.

In short:

If you talk to a therapist, lawyer, or doctor, there is a confidentiality agreement and a legal framework protecting what you share.

If you talk to an AI like ChatGPT, that guarantee does not exist. The conversation is not protected by legal privilege nor the ethical framework of a mental health professional.

That’s why Altman himself recommends not using ChatGPT as a substitute for a therapist.

What makes Healmind different?


This is where Healmind comes in. Our platform is not a “generic” AI trying to provide therapy without being a therapist. Healmind is designed by and for mental health professionals, complying with all legal and ethical requirements that protect patients’ privacy and well-being.

At Healmind:

  • All interactions are backed by professional therapists trained to provide real psychological support, based on evidence and clinical training.

  • We comply with data protection laws and regulations in every country where we operate.

  • Our platform is fully encrypted, protecting your information from end to end.

  • What you share with your therapist on Healmind is covered by professional confidentiality and the legal privileges corresponding to the therapist-patient relationship.

This means that, unlike a general AI, with Healmind you don’t just get someone to listen—you receive real, safe, and professional therapeutic support.

Technology yes, but with humanity and legal backing
Technology can be a powerful ally in mental health, but it should never replace the human factor or the legal frameworks that protect people. At Healmind, we combine the best of both worlds:

  • The convenience and reach of technology.

  • The warmth and expertise of a real human professional.

  • The security and privacy guaranteed by laws and our encryption systems.

Your well-being is not an experiment nor a casual chat. It is something serious that deserves respect, care, and professional support.

💙 At Healmind, your mental health is in good hands: prepared professionals, secure technology, and guaranteed confidentiality.


Want to learn how it works? Book your free demo here and discover how we can support you.

Psychotherapy in Evolution: Why Healmind Is an Essential Tool for 21st-Century Therapists

Psychotherapy in Evolution: Why Healmind Is an Essential Tool for 21st-Century TherapistsPsychotherapy in Evolution: Why Healmind Is an Essential Tool for 21st-Century Therapists

In a world where mental health is gaining increasing prominence, psychotherapists face a constant challenge: addressing the complexity of each therapeutic process with rigor, sensitivity, and efficiency.
It is in this context that Healmind was created—a platform designed not to replace therapy, but to enhance it through a profound, multidimensional approach.

The Challenge of Uncertainty in Psychotherapy
Every therapeutic relationship carries an inevitable degree of subjectivity. Each patient is unique, and every session is filled with nuances, symbols, narratives, and silences that shape the path toward well-being. But how can clinical decisions be made with greater insight when so many elements remain outside the therapy room? That’s where Healmind offers a distinctive value.

Beyond the Therapy Room: A Complete View of the Patient
One of Healmind’s core strengths is its continuous monitoring of symptoms, emotions, and significant life events outside of sessions. Through personalized logs, forms, and resources, therapists can access complementary information that enriches and contextualizes what is discussed in therapy.

In cases of anxiety, self-harm, impulsivity, or emotional crises, this can make a profound difference. Healmind ensures that interventions are not limited to the moments when therapist and patient meet face-to-face—therapy extends into everyday life, opening new channels for support and connection.

Tools Designed for Therapists, Not to Replace Them
Unlike other digital platforms, Healmind does not aim to replace the role of the professional. On the contrary, it is designed to empower therapists by giving them tools to systematize the information they receive from the patient, identify patterns, symptoms, and critical moments, plan therapeutic actions with greater clarity and precision, and access real-time data to adjust interventions when needed. This not only improves the quality of the therapeutic process but also reduces the margin of error and fosters a more conscious and critical clinical practice.

Technology + Humanity: A New Way to Care
At Healmind, we understand that mental health cannot be treated with generic formulas. Each therapeutic bond is unique and sacred. That’s why our tools respect the professional’s role and offer support—not imposition. The therapist decides how and when to use the platform’s resources. Patients also benefit, as they can access tailored therapeutic content, reflect on their own processes, and feel supported in key moments of their daily lives.

Our Mission
Every decision we make at Healmind responds to a deeper purpose: to care for those who are suffering, to open new channels of connection between therapist and patient, to improve the planning and follow-up of therapeutic actions, and to reduce uncertainty in clinical decision-making.

 

And now… one step further: Healmind will be free for self-employed psychologists

Because we firmly believe in supporting those on the front lines of mental health care, we’ve made a groundbreaking decision:
🎉 Healmind will be free for self-employed therapists.

We want to make it easier for them to access tools that allow them to provide better support—without cost being an obstacle.

Are you a therapist and want to explore Healmind?

Book a free demo or create your account. Discover how we can support your clinical work—not replacing you, but enhancing your unique way of caring.

Would you like us to create more posts like this? We can develop a blog series with ideas such as:

  • What kind of additional information can help you improve your clinical interventions?

  • How to use daily patient records without losing the human touch

  • Therapy beyond the office: advantages and challenges of digital intervention

  • What sets Healmind apart from other mental health apps?

  •  

You tell us the direction you’d like to take, and we’ll craft it with strategy and care 💙